Miami fleet operations center is third overall in Carnival Corporation’s global network
Carnival Cruise Line today previewed its new Fleet Operations Center (FOC) in Miami, the largest and most advanced in the cruise industry. The 35,000-square-foot facility is custom-designed for hands-on, around-the-clock monitoring and support of the line’s 26 cruise ships.
The Carnival Cruise Line FOC is the first facility of its kind in South Florida and features a state-of-the-art tracking and data-analysis platform that enables real-time information sharing between Carnival ships and specialized shoreside teams designed to support fleet operations.
arnival built custom tools for use and integration into the FOC, such as the proprietary software applications “Neptune” and “Argos.” Developed in-house, Argos is an always-awake knowledge management tool which harnesses information from thousands of data points and overlays rules-based decision making, predictive alerting and queuing into one visual dashboard. The result is at-a-glance situational awareness across the fleet which significantly improves communication from ship to shore, enhances safe passage of ships, improves operational efficiencies and supports overall environmental initiatives.
Neptune captures and provides analytics for dozens of distinct parameters for navigational safety from each ship, focusing on the following strategic areas to optimize safety, efficiency and overall fleet performance:
- Nautical Operations & Safety – including the capability to see current radar visuals, stability conditions, automation, the Safety Management and Command System, and webcams from each ship, along with GPS location, routing, ship conditions and weather data.
- Procedural Optimization & Efficiency – including speeds, navigational data and engine conditions.
- Sustainability – including fuel and energy usage, emissions levels, water and waste management.
“The FOC brings together real-time information for decision making. Integrated shoreside teams support our shipboard officers to act quickly and decisively while significantly increasing the operational efficiency of our ships,” said Gus Antorcha, Carnival Cruise Line’s chief operating officer.
Carnival partnered with Constant Technologies, Inc., a design firm that specializes in building operations centers in the public and private sectors. The design includes an open concept floor plan with sustainable furnishings and ergonomic features such as the ceiling’s blue lighting which minimizes eye fatigue, all sit/stand desks and carpeting made from recycled fish nets. There are also multiple conference rooms that are linked via video screens to the main LED wall and are intended to be utilized by support teams that would assist during any incidents.